Message from Gregory Duke, Constituency Caseworker to Andrew Sinclair MP & Unfortunate Colleague of Molly Bloody Bennett

Dear Constituent (or non-constituent whom The Boss insists upon dealing with in direct contravention of Parliamentary protocol),

Thank you for your email/telephone call/letter/abusive verbal assault at the Pharmacy counter in Boots; and for your insistence that it should be Molly Bennett who deals with your case. 

Please note that Molly remains sequestered in a hotel in the lap of taxpayer-funded luxury that is also known as jury service, thus leaving her entire workload of cases to me. This is most inconsiderate of her, as I am a busy man with far better things to do in the run-up to Nick Clegg's rather self-interested AV vote; not to mention that I have a new and somewhat demanding poet girlfriend. 

Whilst we do indeed have an intern, as you correctly point out, her only talents appear to be looking vaguely pretty, and flicking her hair in a thoroughly annoying fashion. Thus I do not think you would be happy for her to attempt to deal with the (non) issue you have raised, which leaves me as your only hope until Molly's return to work. 

As a result, I wish to remind constituents that, whatever Andrew Sinclair MP may promise you at supermarket surgeries, there is only so much that can actually be done to bring inventions intended to run the world's appliances on nothing more than water to world attention; nothing at all that mere humans can do about aliens and the often uncomfortable places into which they insert their probes; and very little that I personally wish to do about potholes and puddles. 

The latter would be best dealt with by your local councillors, who have far too much time on their hands if you ask me; whilst the former two issues could be easily remedied by taking prescription medicines as prescribed by psychiatrists. Or by talking to your counsellor. (Please note the distinction between councillors and counsellors - hushed voices and sympathetic manners not being quite as common amongst members of Northwick Town Council as they are amongst the caring professions. Nor do councillors provide boxes of tissues as standard.)

I will continue to be happy to help those of you with genuine problems - probably no more than 20% of the total at a guess - and shall endeavour to deal with your enquiries in strict order of priority. I am - contrary to public opinion - a caring individual, and have no wish to see constituents suffer eviction from their homes; unfair deportation from the UK, or neglect while in hospital. 

With reference to the above, I should clarify that I do not, however, consider it negligent for GPs and hospital consultants to insist that overweight constituents lose weight prior to gastric band surgery; nor do I accept that obesity is always genetic. Not unless those living in the third world have completely different DNA to the rest of us. Thus, the criteria I use for assessing whether a case is urgent or not will continue to be unaffected by how loud you shout while on the telephone to this office. 

Like you, I hope that Molly will be back at work very soon but, in the meantime, it would be in all our interests to try to exert some telekinetic force, in order to persuade her to stop pretending to be Henry Fonda in Twelve Angry Men, and to accept that the defendant is not guilty; even if the basis for this assumption on the part of her fellow jurors appears to rely on nothing more than the fact that he is well-spoken, and that his parents drive to court in a rather nice Mercedes every morning.

The Harsh Realities Of Life, And A Complete Inability To Do Anything Useful About Them In The Absence Of Criminal Connections.

Max sounds awful when he wakes up this morning, and he takes so long getting up that I'm ready to leave before he's even dressed. 

"Aren't you going in to work today?" I say.

"Don't know if I can be bloody bothered," he says. "Seeing as my skills are irrelevant. They'd probably sell more if I wasn't there, and I doubt the customers would even notice."

"Oh, I should think Mrs Bloom would," I say - before I remember that I'm not actually sure if she even exists, or whether she's just Max's cover story for the affair he may or may not be having with Annoying Ellen. Or with the homicidal faun. Life can be so confusing sometimes. 

I'm not the only one struggling with the harsh realities of life here in Northwick, though - which I know are as nothing compared to the situation in Japan, but I'm trying to focus on stuff that I can actually do something about. Given that the only alternative seems to be 24-hour news-induced sleep deprivation, an overwhelming sense of powerlessness and a lower than usual tolerance for fuckwittage. 

Not that I'm implying that the latter's true of poor old Mr Edmonds' behaviour - though he certainly thinks he's been an idiot, and isn't at all his usual self when he arrives for his surgery appointment. His eyes are reddened and he looks much frailer than the last time we saw him, despite the fact that he has worn a suit for the occasion. It's a bit shiny at the elbows and knees, and hangs loose upon his frame.

"I can't believe it," he says, as soon as he enters the room. "I just can't believe it."

"Please sit down," I say, helping him in to a chair. "And then you can tell us what the problem is."

"I just hope Mr Sinclair can help me," he says. "Seeing as nobody else will. They just say there's no fool like an old fool - and they might be right, an' all."

Then he makes a sound that is halfway between a hiccup and a sob, which he tries to mask by burying his face in a large white handkerchief. 

"Take your time," says The Boss, while looking surreptitiously at his watch. He hates it when constituents cry. So do I, but it's a hazard of the job, isn't it? Especially when some people view their MP as a last resort, unlike the usual bloody suspects who'd think nothing of calling us for advice on how to brush their teeth. Or something even less savoury.

I glare at Andrew, who pulls his sleeve back down and resigns himself to waiting it out until, eventually, Mr E blows his nose and marshals his thoughts.

"The Police don't believe me," he says. "Even though they must know that Darren's a wrong 'un, seeing as everybody did. Apart from me, apparently. My life savings - and they're all gone."

He then goes on to explain that he still hasn't made any real friends on the estate to which he moved when his wife died a few years ago.

"You know what people are like these days," he says. "They sometimes say hello when they pass by my house, but they're all busy with their own lives, aren't they? And I'm a lot older than most of them." 

This loneliness turns out to have played right into the hands of the loathsome Darren. He owns a small garage at the edge of the estate, and was one of the few people to do more than pass the time of day with Mr E - who was a mechanic in his youth, and says that he still loves cars and the smell of oil. 

"We'd just chat about motors, and sometimes he'd say, 'Want a cuppa, Grandpa?' and -" 

Mr Edmonds seems to lose his thread for a minute, and then he squares his shoulders and looks straight at me.

"It sounds stupid, now," he says. "But it was nice, you know, to have a friend. Or that's what I thought he was."  

Honestly, some people are such shits, aren't they? It turns out that Darren just happened to discover that Mr Edmonds had withdrawn all his money from the bank after the run on Northern Rock. And - like the considerate friend he was - he decided to "advise" Mr E of the risks, though scared the shit out of him might be a better description.

"I couldn't sleep a wink after he warned me what would happen if word got around and someone broke in while I was in bed." says Mr E. 

He looks so apologetic, that it's as if he's expecting us to tell him off. I'm certainly not going to, but I glance over at Andrew, just to make sure that he isn't about to give a crime prevention lecture. (He hasn't been the same since he started attending those Neighbourhood Policing events.) 

Luckily, and although he's fidgeting in his seat, for once he senses when not to hold forth, and gestures for me to speak instead. 

"So what did this Darren suggest you do about it?" I say, though I've got a horrible feeling I already know.

"He said he had a safe in the garage, and that my money would be much more secure in there. 'I'm here every day, or at the end of the phone,' he said. 'So you can get at it whenever you want to. I probably work longer hours than the banks!'" 

Our Darren's obviously not stupid, is he? Even I'd have been tempted by that sales pitch - especially if I thought I could get a cup of tea and a friendly chat whenever I had to withdraw some cash - instead of a snotty text from the bank like the one that arrived this morning. God knows how Max and I are going to manage to clear the accidental overdraft now. We'll probably be as broke as Mr E by the end of the month, once they add those bloody awful daily charges.

But this isn't time to be thinking about me. I'm supposed to be helping someone else. 

"So what happened then?" I say. "Did you give Darren the money to look after for you?"

"Yes," says Mr E. "And it was all fine, until last week when I wanted to withdraw some to pay the last instalment of my Council Tax."

Now he's crying again, but he's determined not to stop talking this time - not until he's told us everything. 

"So I walked round to the garage, and asked Darren if I could get some of my money out of the safe," he says. "And he just looked at me like he didn't know me from Adam and said, "Sorry, mate - do I know you? And what money are you talking about?'"

Honestly, aren't some people shits? The Boss and I are both so livid about the whole thing that, after Mr Edmonds leaves - having been promised that I'll speak to the Police as soon as today's surgery has ended - we both take a couple of large swigs from a bottle of Igor's vodka that has mysteriously found its way into Andrew's briefcase. And then we take a couple more.

"Christ," I say. "What kind of society are we turning into?"

"I don't know," says Andrew. "But the Japanese put us to shame, don't they? There they are - short of food, water, and with death and destruction on every side - and yet they wait in line, treat each other with courtesy and barely complain. And what have we got? The Darrens of this bloody world, taking advantage of a lonely old man."

"Yes," I say. "Who really only wanted a friend."

I might be able to see that clearly but, when I start making enquiries on Mr Edmond's behalf, it turns out that it's not just Japan that I'm powerless to help. He didn't get a receipt from Darren, or a signed receipt, and so there's no proof that a crime was even committed, and nothing that the Police can do. Not while Darren continues to claim that Mr E is senile, and that there never was any agreement to "look after" his money.

"Shame none of us know a good forger," says The Boss. "Then we could create a receipt. Set a thief to catch a thief."

Which sounds much worse in the light of the expenses scandal than it might otherwise have done.

Today's blog post posted via Posterous due to problems with Blogger

Josh Learns A Hard Lesson. A Little Too Late. 

It's A-level results day. Josh has been up all night worrying, and he looks very twitchy when I see him before he goes to work. I think it's just occurred to him that Robbie and the others may have been being economical with the truth when they told him that they weren't doing any work for their exams either - as apparently they weren't half as stressed as he was when he spoke to them late last night. I kept telling him that they were talking bullshit, and that of course they were studying at least some of the time. But Josh never listens to me. Idiot.

I make him promise to phone me at work as soon as he gets his results. He nods, but doesn't say anything. I'm not used to Josh not having a witty response at the ready, so this is very unnerving. I really wish it wasn't seen to be so uncool to work hard and to succeed at state schools, especially for boys.

Mind you, Connie had a really hard time at school, too. After her first year, we had to formally request that she not be given any more "Awards for Achievement" in class, just so that she wouldn't get bullied every time it happened. It's mad, isn't it? Although I do remember thinking that she might not have got so many certificates, if her spelling hadn't been so vastly superior to that of many of her teachers.

Anyway, I'm so busy fretting about Josh when I get to work that my concentration is shot, so I have to reverse my usual prioritising system and deal with the usual suspects' non-issues first, instead of last as is my usual practice. I figure that, if I screw up before I hear from Josh, at least it won't actually matter much, seeing as US* cases are either imaginary or totally ludicrous anyway.

Greg really isn't helping, though. He keeps winding me up, saying that I am a failure as a parent and that Josh is going to end up as a Neet, who'll still be living off me when he's thirty. Considering that Greg is almost thirty himself, and still lives with his mummy, I'm not amused. Wearing Armani ties does not signify independence in my opinion.

Every time the phone rings, I think it's Josh - when of course it's always Miss Bloody Chambers. She almost breaks the sound barrier today.

"British Gas," she screams. "I sent you a copy of the bill - what have you done about that overcharge?"

"If you stop shouting at me, I'll be able to tell you," I say.

"I'm not shouting," she says. Not now she isn't, thank God.

"Right, then - look carefully at your copy of the bill," I say. "That £13.48 you said was an overcharge?"

"It is an overcharge. How many times do I have to tell you bloody people?" Her volume's increasing again. Godsake. I take a deep breath, then say,

"It is not an overcharge. It is a credit."

"What do you mean?" Up a few more decibels. Where is the HSE* when you need them?

"They've given you some money back," I say. "That's why it says 'credit' on the bill. Okay?"

"Well, why the hell didn't they say so?" she shrieks, and slams the phone down.

If I had the time, I'd learn voodoo and spend every evening sticking pins into effigies of that bloody woman. But it seems she hasn't even finished yet - the phone rings again.

"Yes?" I say, cautiously.

"Hurrm."

"I'm sorry, what did you say?" Is Miss Chambers playing sound games now? Full volume then whispering?

"Mum." It's Josh. A very quiet Josh. Oh God.

"How did you do, darling?" My voice is so bright and brittle, it even manages to annoy me.

"Crap."

"What do you mean, crap? It can't all be bad, can it?"

"Well, I got a D in Film Studies," says Josh, as if that is meaningless. Which it could be - what exactly is Film Studies?

"Oh well, that's not a terribly important subject, is it?" I say. "How did you do in the other two?"

"Two U's," says Josh. "Bye, mum. And sorry."

Oh my God. I try phoning Josh back but he doesn't answer, so I text Robbie:

"Hi Robbie - is Josh with you? And how did you do in your A-levels?"

Robbie's reply comes straight back:

"Hello, Mrs B. Josh went home - had a headache. I got two A's and a C :-)"

I have absolutely no idea what I am going to say to Josh when I get home. It's not that I think university is a guarantee of success - I'm living proof that that's not the case, after all - but there are no bloody jobs for under-25s, and no-one's going to be offering apprenticeships in this economic climate. I suppose he could always become a stand-up, but I don't think he's going to appreciate that suggestion at the moment.

I walk very, very slowly all the way home, and when I finally get there, am very tempted to turn around and head off to Sainsburys or something - anything rather than have to go inside. But Connie's obviously been on look-out, and spots me. She opens the front door before I can make my escape. She is beaming.

"Mum, Josh failed almost everything. What a muppet!"

Honestly, if there were exams in sibling rivalry, both my kids would have doctorates. Now I have to find a way to convince Josh that there is more to life than academic success - without making Connie feel that I don't value her achievements in that field. Bloody hell - sometimes parenting is much closer to the practice of politics than is generally appreciated.

*US - Usual suspect(s) - shorthand for barking mad and a pain in the arse, as usual
*Neet - Not in Education, Employment or Training - i.e. a write-off.
*HSE - Health & Safety Executive - responsible for safety in the workplace, allegedly.
Labels: A-level results, Armani, British Gas, Film Studies, Neet, Sibling Rivalry, Underachievement, Voodoo